Privacy policy

Pattern Break - Privacy Policy

Pattern Break ("we", "us", or "our") operates this store and website (pbreak.net), including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Pattern Break is powered by Shopify, which enables us to provide the Services to you.


 

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.


 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information depending on how you interact with the Services:

  • Contact details: including your name, billing address, shipping address, phone number, and email address.

  • Financial information: including payment card information, financial account details, transaction confirmations, and payment methods.

  • Account information: including your username, password, security questions, preferences, and settings.

  • Transaction information: including items you view, put in your cart, add to your wishlist, purchase, return, or cancel, as well as your past purchase history.

  • Communications with us: including information you provide when contacting customer support or engaging in inquiries.

  • Device information: including information about your device, web browser, network connection, IP address, and other unique identifiers.

  • Usage information: including how and when you navigate or interact with our Services.

Personal Information Sources

We collect personal information from the following sources:

  • Directly from you: when you create an account, make a purchase, or communicate with us.

  • Automatically through the Services: via your device and cookies or similar tracking technologies when you browse our website.

  • From service providers: who enable payment processing, fulfillment, IT management, and data analytics on our behalf.

How We Use Your Personal Information

We use your personal information for legitimate business purposes, including:

  • Providing and Improving Services: To fulfill orders, process payments, arrange shipping, handle customer inquiries, and deliver a personalized shopping experience.

  • Marketing and Advertising: To send promotional offers, updates, and targeted advertisements based on your preferences and previous activity.

  • Security and Fraud Prevention: To authenticate accounts, secure transactions, detect fraudulent activity, and protect our platform.

  • Legal Compliance: To comply with applicable laws, legal requests, and enforcement of our store terms and policies.

How We Disclose Personal Information

We may share your personal information with third parties under legitimate circumstances, including:

  • With Shopify and Service Providers: To process transactions, fulfill custom print-on-demand orders, handle shipping, and manage website infrastructure.

  • Marketing Partners: To deliver relevant online advertisements.

  • Legal Requirements: To comply with applicable laws, court orders, or government requests.

Relationship with Shopify

Our store is hosted by Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products to you. Shopify collects and processes personal information necessary to deliver and improve these services. You can learn more by reviewing the Shopify Consumer Privacy Policy.

Children's Data

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request its deletion.

Security and Retention

We implement appropriate measures to safeguard your personal information. However, no digital transmission or storage system can be guaranteed 100% secure. We retain your information as long as necessary to provide Services, maintain your account, satisfy legal obligations, and resolve disputes.

Your Rights and Choices

Depending on your location (including Saudi Arabia, the EU, UK, or specific US states), you may have the following rights regarding your personal data:

  • Right to Access / Know: Request a copy of the personal information we hold about you.

  • Right to Delete: Request the deletion of your personal data.

  • Right to Correct: Request corrections to inaccurate or incomplete information.

  • Opt-out of Direct Marketing: Unsubscribe from marketing communications at any time via the link in our emails.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us at:

  • Email: support@pbreak.net

  • Website: pbreak.net

  • Address: Riyadh, Saudi Arabia