Shipping policy

The Pattern Break - Shipping Policy

Thank you for shopping at The Pattern Break (pbreak.net). All of our products are custom-printed and made-to-order specifically for you. Below are the details and terms of our shipping policy:

1. Order Processing & Production Time

Since each product is printed on demand after your order is placed, please allow time for production before your item is shipped.

  • Standard Processing Time: 2–5 business days (excluding weekends and public holidays).

  • During peak holiday seasons or promotional events, processing times may extend slightly.

2. Estimated Shipping Times

Once your order has been printed, quality-checked, and packaged, it will be handed over to the courier. Estimated delivery times depend on your destination:

  • United States & North America: 3–7 business days

  • Europe & United Kingdom: 4–8 business days

  • International / Rest of the World: 7–15 business days

(Note: These delivery times are estimates and do not include the initial 2–5 business days needed for production).

3. Shipping Rates & Tracking

  • Shipping Rates: Shipping costs for your order will be calculated and displayed clearly at checkout.

  • Order Tracking: Once your order has shipped, you will receive an automated email containing your tracking number and a direct link to track your package in real-time.

4. Customs, Duties & Taxes

  • International shipments may be subject to import taxes, customs duties, and fees levied by the destination country upon arrival.

  • The Pattern Break is not responsible for any customs or tax charges applied to your package. All fees imposed during or after shipping are the responsibility of the customer.

5. Incorrect Address & Undeliverable Packages

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for packages that are misdelivered or returned due to incorrect or incomplete address information provided by the buyer.

If you notice an error in your address, please contact us within 2 hours of placing your order at support@pbreak.net to request an update before the order enters production.

6. Lost or Stolen Packages

If your tracking information shows that your package was delivered but you have not received it, please check with neighbors, building management, or your local post office. If the package is lost in transit (and tracking does not mark it as delivered), please contact us so we can investigate and arrange a replacement.

Contact Us

If you have any questions or concerns regarding the shipping of your order, please reach out to us:

  • Email: support@pbreak.net

  • Website: pbreak.net